Frequently Asked Questions

We offer a range of DNA testing services, including paternity tests, ancestry DNA testing, health screenings, and genetic predisposition tests. Each test is designed to provide you with accurate and confidential results.

You can order a DNA test directly from our website. Simply select the type of test you need, complete the purchase process, and schedule a test.

Samples are typically collected using a cheek swab, which is easy to use and pain-free.

Most results are available within 1-2 business days after the laboratory receives your DNA samples. We ensure that results are processed quickly and accurately.

Absolutely. Your privacy is our top priority. All DNA tests are conducted in a strictly confidential manner, and results are only shared with the individuals who have authorized access.

Legal DNA paternity testing, also referred to as chain-of-custody testing, offers results that can serve as evidence of a relationship for matters, offers results that can serve as evidence of a relationship for matters such as child support, custody battles, immigration cases, birth certificate issues, Social Security matters, and other legal purposes. It is important to specify that you need a legal test at the time of ordering, as it requires a different sample collection process to maintain the chain of custody.

Test results are securely delivered to you via the method you choose at the time of ordering—either through our secure online portal, email, or direct mail, depending on your preference and the type of test.

Our customer support team is here to help! You can reach us via email, phone, or our website’s contact form. We strive to respond to all inquiries promptly.